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How it works
Grab your exclusive discounts, gifts and early access by being part of our loyalty program
Ways to earn
Earn more SaccCoins for different actions, and turn those coins into awesome rewards.
Get more coins by completing these missions
Frequently Asked Questions
Explore this section to find comprehensive answers to all your questions about the loyalty program.
You can join the loyalty program by clicking on the 'Join and Earn Rewards' button on our website. Simply follow the sign-up instructions to start earning SaccCoins.
You can earn SaccCoins by placing orders, signing up, following us on Instagram, sharing our Facebook link, and leaving Google Maps reviews. Each action has specific SaccCoin rewards.
Yes, you earn SaccCoins on every order you place, but there are limits to how often you can earn them. For instance, you can earn SaccCoins once per day for placing orders.
You can redeem your SaccCoins for discounts on your purchases. Various redemption options are available based on the number of SaccCoins you have.
Yes, SaccCoins expire after one year if not used. However, your SaccCoins expiration is reset every time you earn new SaccCoins within the year.
You can check your SaccCoin balance and transaction history on the loyalty program page under 'Points History'.
Our loyalty program includes VIP Tiers: Pro, Hero, and God Mode. Each tier offers unique benefits and discounts. You advance to higher tiers by earning more SaccCoins.
Yes, SaccCoins can be combined with other types of discounts, such as order, product, and shipping discounts, unless specified otherwise.
1. Membership & Eligibility
The SaccClub loyalty program is offered by Saccharomyces, ABN 49 603 540 263. Membership is free and open to individuals who have an active account with Saccharomyces. By joining the SaccClub, you agree to these Terms and Conditions.
2. Earning Points
• Points are earned on eligible purchases made through our website, saccharomyces.com.au, or in our retail store at 191 Moggill Road, Taringa or 161 Waterworks Road, Ashgrove.
• Points are automatically added to your account when you are logged in to your online account or when you provide your details at the point of sale in-store.
• Points are calculated based on the subtotal of your purchase after any discounts, but before shipping costs and taxes.
• From time to time, we may offer bonus points for specific promotions or products.
3. Points Redemption
• Points can be redeemed for rewards as outlined on the SaccClub page, https://saccharomyces.com.au/pages/saccclub.
• Points have no cash value and cannot be redeemed for cash or credit.
• Points can only be redeemed on a single transaction and cannot be split across multiple orders.
• Points and rewards are not transferable and cannot be sold, exchanged, or shared.
4. Excluded Products & Transactions
Saccharomyces reserves the right to exclude certain products, brands, or categories from earning or redeeming points at our discretion. This will generally be due to manufacturer agreements or limited-run products. Any such exclusions will be noted on the relevant product page or during the checkout process where possible. Points cannot be earned on the purchase of gift cards.
5. Program Changes & Termination
• We reserve the right to modify, suspend, or terminate the SaccClub program, in whole or in part, at any time, for any reason, and without notice. This includes, but is not limited to, changing the number of points earned per dollar, changing the value of points, or changing the rewards available for redemption.
• In the event of a program termination, all accumulated points may be forfeited. We will make a reasonable effort to provide advance notice of any such changes.
6. Limitation of Liability
Saccharomyces and its affiliates are not responsible for any lost, stolen, or damaged points or rewards. We will not be liable for any a-technical issues, interruptions, or failures of the loyalty program.
7. General
• Your membership in the SaccClub is subject to our general Privacy Policy and Terms of Service.
• We may, at our discretion, cancel your membership and any accumulated points if we believe you have violated these terms or have engaged in fraudulent activity.
• These Terms and Conditions are governed by the laws of Queensland, Australia.
Questions?
If you have any questions about the SaccClub or these terms, please contact us at retail@sbcbar.com